8+ Restaurant Manager Duties for a Winning Resume


8+ Restaurant Manager Duties for a Winning Resume

A doc outlining the duties and tasks carried out in a meals service management function sometimes consists of sections detailing expertise, expertise, and accomplishments related to overseeing every day operations, managing workers, and guaranteeing buyer satisfaction. For instance, it’d describe expertise in stock management, workers coaching, or battle decision. The doc serves as a advertising instrument for people looking for such positions.

A well-crafted overview {of professional} expertise within the meals service trade is important for people looking for administration roles. It supplies potential employers with a concise snapshot of an applicant’s {qualifications} and talents, enabling them to rapidly assess suitability for a given place. This concise abstract of expertise permits for environment friendly candidate screening and facilitates the hiring course of. Traditionally, such paperwork have developed from easy lists of earlier employment to extremely structured shows highlighting related expertise and achievements.

This dialogue will additional discover the important thing parts of efficient documentation for meals service administration positions, together with methods for showcasing management expertise, quantifiable achievements, and related expertise. Particular examples and greatest practices will likely be introduced to help people in creating compelling and aggressive supplies.

1. Expertise

Prior expertise varieties the cornerstone of a compelling presentation of {qualifications} for restaurant administration roles. It supplies concrete proof of a person’s skills and presents insights into their potential for achievement. This part explores key sides of expertise and their influence on demonstrating suitability for such positions.

  • Operational Administration

    Demonstrated capability to supervise every day operations is essential. Examples embrace managing workers schedules, guaranteeing easy service stream, and sustaining restaurant cleanliness. Incorporating such examples showcases sensible expertise in dealing with core managerial tasks. This aspect immediately addresses the operational calls for of a restaurant supervisor function.

  • Employees Supervision & Coaching

    Efficient management and crew administration are very important. Documenting expertise in hiring, coaching, and motivating workers demonstrates the power to construct and information a profitable crew. Examples may embrace implementing coaching packages or resolving workers conflicts. This aspect highlights management expertise important for managing a various workforce.

  • Monetary Efficiency & Management

    Expertise in managing budgets, controlling prices, and maximizing profitability is extremely valued. Examples embrace implementing cost-saving measures or attaining income targets. Quantifiable achievements on this space considerably strengthen a candidacy. This aspect demonstrates monetary acumen essential for enterprise success.

  • Buyer Service & Relationship Administration

    A powerful give attention to buyer satisfaction is paramount. Expertise in dealing with buyer complaints, implementing service enchancment initiatives, and constructing buyer loyalty is extremely related. Examples may embrace resolving troublesome buyer conditions or creating buyer retention packages. This aspect highlights a dedication to offering distinctive buyer experiences.

These sides of expertise, when clearly articulated and supported by concrete examples, present a complete view of a person’s capabilities. A well-structured presentation of those parts permits potential employers to evaluate a candidate’s sensible expertise and decide their suitability for the calls for of a restaurant administration place. Quantifiable achievements inside these areas additional improve the narrative, showcasing the tangible influence of a person’s contributions.

2. Abilities

Efficient communication, management, and problem-solving skills are essential for achievement in restaurant administration. A well-crafted overview of those expertise is important inside any software supplies. This part ought to clearly articulate each technical proficiencies, corresponding to point-of-sale (POS) system experience and stock administration software program, and delicate expertise, together with communication, battle decision, and crew management. For instance, proficiency in scheduling software program contributes to environment friendly workers administration, whereas robust communication expertise allow efficient interplay with each workers and clients. These expertise immediately influence a supervisor’s capability to supervise every day operations, handle workers, and guarantee buyer satisfaction. Highlighting related expertise demonstrates preparedness for the multifaceted calls for of a restaurant administration function. The absence or misrepresentation of those expertise can result in mismatches between candidate {qualifications} and job necessities, doubtlessly impacting hiring choices.

Sensible examples strengthen the presentation of expertise. As a substitute of merely stating “robust management expertise,” offering particular situations of profitable crew management, corresponding to “Efficiently carried out a brand new coaching program that lowered workers turnover by 15%,” presents concrete proof of capabilities. Equally, quantifying accomplishments associated to problem-solving, like “Resolved a recurring customer support subject, leading to a ten% enhance in optimistic buyer critiques,” provides weight and credibility. These concrete examples remodel generic ability claims into demonstrable achievements, enhancing the general influence. This focused strategy permits potential employers to readily assess the sensible software of a candidate’s expertise and their potential contribution to the group.

In conclusion, a transparent, concise, and compelling articulation of expertise inside software supplies is paramount for securing a restaurant administration place. Highlighting each technical proficiencies and interpersonal skills, supported by quantifiable achievements and sensible examples, supplies concrete proof of a candidate’s capabilities and potential. This focused strategy not solely strengthens the appliance but in addition facilitates the hiring course of by permitting potential employers to effectively assess candidate suitability. Failure to successfully talk related expertise can hinder profession development alternatives.

3. Duties

A transparent articulation of tasks held in earlier roles is essential inside a restaurant administration resume. This part supplies potential employers with concrete insights into an applicant’s sensible expertise and demonstrates the scope of their prior duties. The listed tasks ought to immediately correlate with the necessities of the goal place, highlighting related expertise in areas corresponding to workers administration, operational oversight, monetary management, and customer support. Trigger and impact relationships must be implied; as an example, itemizing “Carried out a brand new stock system” ought to ideally be adopted by a quantifiable outcome like “Decreased meals waste by 15%.” This demonstrates the influence of the duty held. With out a clear depiction of tasks, employers lack the required info to precisely assess a candidate’s expertise and suitability for the function. This will result in mismatches in expertise and expectations, doubtlessly impacting each hiring choices and long-term job satisfaction.

Actual-world examples improve the influence of this part. As a substitute of merely stating “Managed workers,” a simpler strategy can be to specify the scope and nature of the duty: “Managed a crew of 10, together with hiring, coaching, scheduling, and efficiency critiques.” Equally, reasonably than “Oversaw every day operations,” a extra compelling presentation can be “Oversaw every day operations, together with opening and shutting procedures, money dealing with, and guaranteeing compliance with well being and security rules.” These particular examples present tangible proof of expertise and permit potential employers to visualise the applicant’s capabilities inside a real-world context. This degree of element facilitates extra correct assessments of candidate suitability and strengthens the general software.

Efficient communication of prior tasks serves as a cornerstone of a profitable software for restaurant administration roles. It supplies a direct hyperlink between previous expertise and future potential, enabling employers to gauge a candidate’s preparedness for the calls for of the goal place. The clear articulation of tasks, coupled with quantifiable achievements and sensible examples, strengthens the appliance and will increase the probability of securing an interview. Conversely, a poorly introduced or incomplete overview of tasks can hinder an applicant’s possibilities, doubtlessly resulting in missed alternatives.

4. Achievements

Quantifiable achievements inside a restaurant administration resume present concrete proof of a candidate’s capabilities and exhibit the influence of their actions in earlier roles. This part goes past merely itemizing tasks, showcasing how a person contributed to the success of prior institutions. Clearly articulated achievements supply potential employers tangible proof of a candidate’s capability to ship outcomes and contribute to the general objectives of the group. This data-driven strategy strengthens an software, setting it aside from people who merely listing duties carried out. With out concrete achievements, employers are left to deduce capabilities, doubtlessly overlooking certified candidates.

  • Monetary Efficiency Enhancements

    Demonstrating optimistic impacts on monetary metrics is extremely valued. Examples embrace “Elevated income by 15% year-over-year” or “Decreased working prices by 10% via environment friendly stock administration.” These achievements showcase monetary acumen and the power to contribute on to the underside line, making a candidate extra enticing to potential employers. Such quantifiable achievements supply clear proof of impactful contributions.

  • Operational Effectivity Enhancements

    Enhancements in operational effectivity exhibit a candidate’s capability to streamline processes and optimize useful resource utilization. Examples embrace “Decreased buyer wait occasions by 20% via optimized staffing and repair stream” or “Improved desk turnover fee by 15% via environment friendly desk administration practices.” These achievements spotlight problem-solving expertise and a proactive strategy to operational administration. Such enhancements translate to tangible advantages for the enterprise.

  • Buyer Satisfaction Will increase

    Constructive adjustments in buyer satisfaction metrics mirror a dedication to offering glorious buyer experiences. Examples embrace “Elevated optimistic on-line critiques by 25% via implementation of a buyer suggestions program” or “Achieved a 95% buyer satisfaction ranking via constant service excellence.” These achievements exhibit a customer-centric strategy and the power to boost the general buyer expertise, essential for long-term enterprise success. These metrics present quantifiable proof of a optimistic influence on buyer notion and loyalty.

  • Workforce Efficiency Enhancements

    Demonstrating a optimistic affect on crew efficiency showcases management and crew administration expertise. Examples embrace “Decreased worker turnover by 10% via improved worker engagement initiatives” or “Elevated worker productiveness by 15% via implementation of a brand new coaching program.” These achievements spotlight the power to inspire, develop, and retain workers, essential for constructing a high-performing crew. This aspect showcases management qualities and the power to foster a optimistic and productive work surroundings.

The strategic inclusion of quantifiable achievements inside a resume strengthens an software for restaurant administration roles by offering concrete proof of a candidate’s capabilities. This data-driven strategy presents potential employers clear insights into the influence a person has made in earlier roles and demonstrates their potential to contribute to the longer term success of the group. By showcasing accomplishments in key areas like monetary efficiency, operational effectivity, buyer satisfaction, and crew efficiency, candidates can successfully differentiate themselves from different candidates and improve their prospects of securing a desired place. This results-oriented strategy permits employers to effectively establish candidates with a confirmed monitor document of success.

5. Quantifiable Outcomes

Quantifiable outcomes maintain vital weight inside a restaurant administration resume, offering concrete proof of a candidate’s influence and effectiveness. These measurable outcomes, introduced as data-driven accomplishments, supply potential employers tangible proof of a candidate’s capability to realize optimistic leads to key areas like income technology, value management, buyer satisfaction, and crew efficiency. This emphasis on quantifiable outcomes stems from the trade’s give attention to efficiency metrics and the direct correlation between a supervisor’s efficiency and the restaurant’s general success. For instance, stating “elevated income by 15%” carries considerably extra weight than merely claiming “improved gross sales.” The quantifiable nature of the previous supplies a concrete measure of success, permitting employers to readily assess the influence of a candidate’s actions. This connection between quantifiable outcomes and a resume underscores the significance of data-driven efficiency analysis throughout the restaurant administration occupation.

Actual-world examples additional illustrate this connection. An announcement corresponding to “Decreased worker turnover by 10% via the implementation of a brand new coaching program” not solely highlights the candidate’s capability to implement efficient methods but in addition quantifies the optimistic influence on worker retention, a essential metric for restaurant operations. Equally, “Improved buyer satisfaction rankings by 20% via enhanced service protocols” showcases a give attention to buyer expertise and quantifies the optimistic influence of carried out adjustments. These sensible examples exhibit how quantifiable outcomes present a transparent, concise, and compelling narrative of a candidate’s contributions, enabling potential employers to readily assess the worth and influence of their expertise. This data-driven strategy strengthens a resume, differentiating it from purposes that rely solely on generic descriptions of tasks.

In conclusion, the inclusion of quantifiable outcomes inside a restaurant administration resume is essential for successfully speaking a candidate’s worth and potential. This emphasis on data-driven achievements aligns with the trade’s performance-oriented nature and permits employers to evaluate a candidate’s influence on key enterprise metrics. By showcasing quantifiable outcomes, candidates present concrete proof of their capabilities, strengthening their software and enhancing their prospects of securing a desired function. Failure to successfully talk quantifiable achievements can result in missed alternatives, as potential employers might overlook candidates who lack demonstrable proof of their influence.

6. Management Qualities

Efficient management varieties the cornerstone of profitable restaurant administration. Demonstrated management qualities inside a resume are essential for conveying a candidate’s capability to information groups, handle operations, and drive optimistic outcomes. This part explores key management sides and their influence on a restaurant supervisor’s effectiveness, highlighting their significance inside software supplies.

  • Determination-Making

    Decisive management is important within the fast-paced restaurant surroundings. The flexibility to make knowledgeable, well timed choices, usually beneath strain, is essential for efficient operational administration and downside decision. Examples embrace rapidly resolving buyer points, adapting to surprising staffing shortages, or making real-time changes to service stream. A resume ought to spotlight situations the place decisive motion led to optimistic outcomes, showcasing a candidate’s capability to navigate advanced conditions and drive efficient options. This aspect demonstrates a capability to deal with the dynamic nature of restaurant operations.

  • Communication

    Clear and efficient communication is paramount for profitable crew management. The flexibility to convey info precisely, present constructive suggestions, and foster open communication channels is important for constructing robust groups and guaranteeing easy operations. Examples embrace conducting efficient crew conferences, implementing clear communication protocols, or efficiently mediating conflicts between workers members. A resume ought to spotlight situations the place efficient communication led to improved crew efficiency or operational effectivity. This aspect emphasizes the significance of clear communication in a collaborative work surroundings.

  • Motivation & Mentorship

    Inspiring and motivating crew members is essential for making a optimistic and productive work surroundings. The flexibility to mentor workers, present alternatives for progress, and acknowledge particular person contributions fosters worker engagement and loyalty, resulting in improved efficiency and lowered turnover. Examples embrace implementing workers improvement packages, recognizing worker achievements, or making a supportive and inclusive work tradition. A resume ought to spotlight situations the place motivational management resulted in improved crew efficiency or worker retention. This aspect underscores the significance of fostering a optimistic and productive crew surroundings.

  • Delegation & Empowerment

    Efficient delegation empowers crew members, fosters possession, and permits managers to give attention to strategic priorities. The flexibility to assign duties appropriately, present the required assets, and belief crew members to execute successfully is important for environment friendly operational administration and crew improvement. Examples embrace delegating particular tasks to workers members, offering alternatives for ability improvement, and fostering a tradition of belief and accountability. A resume ought to spotlight situations the place efficient delegation led to improved crew efficiency or operational effectivity. This aspect emphasizes the significance of leveraging crew strengths and fostering particular person progress.

These interconnected management qualities, when successfully demonstrated inside a resume, paint a complete image of a candidate’s capability to handle groups, navigate operational challenges, and drive optimistic outcomes inside a restaurant setting. By showcasing concrete examples of management in motion, candidates can successfully talk their potential and stand out from different candidates. A powerful emphasis on these management qualities not solely strengthens a resume but in addition aligns with the core competencies required for achievement in restaurant administration roles. This complete strategy allows potential employers to evaluate a candidate’s management potential and suitability for the calls for of the place.

7. Downside-solving skills

Efficient problem-solving is important for restaurant administration, immediately impacting operational effectivity, buyer satisfaction, and monetary efficiency. A resume for such a task should successfully talk a candidate’s capability to research conditions, establish root causes, develop options, and implement corrective actions. This ability set is essential because of the dynamic nature of the restaurant trade, the place unexpected challenges come up steadily, requiring managers to reply rapidly and successfully. For instance, a sudden inflow of consumers throughout a peak hour might necessitate fast changes to staffing, desk preparations, or kitchen workflows. A supervisor’s capability to research the scenario, establish bottlenecks, and implement options immediately impacts buyer wait occasions, service high quality, and finally, buyer satisfaction. Documenting such situations inside a resume, highlighting the carried out options and their optimistic outcomes, strengthens a candidate’s profile by demonstrating sensible problem-solving expertise.

Sensible examples additional underscore the significance of problem-solving inside restaurant administration. Think about a situation the place a key ingredient turns into unavailable because of a provider subject. A resourceful supervisor should establish different suppliers, regulate menu choices, or develop inventive options to attenuate disruption to service. Equally, addressing buyer complaints successfully requires robust problem-solving expertise to establish the basis reason behind the problem, implement corrective actions, and restore buyer satisfaction. Documenting such situations inside a resume, outlining the issue, the carried out answer, and the optimistic outcomessuch as a discount in buyer complaints or the profitable mitigation of provide chain disruptionsprovides concrete proof of a candidate’s problem-solving skills. This sensible, results-oriented strategy strengthens the resume, demonstrating a candidate’s capability to deal with real-world challenges successfully.

In abstract, demonstrating robust problem-solving expertise is essential for any aspiring restaurant supervisor. A well-crafted resume should successfully talk this capability by showcasing particular situations the place a candidate efficiently navigated challenges and carried out efficient options. This give attention to sensible problem-solving, supported by concrete examples and quantifiable outcomes, not solely strengthens the appliance but in addition supplies potential employers with tangible proof of a candidate’s capability to deal with the dynamic calls for of a restaurant administration function. The absence of clear examples of problem-solving inside a resume can considerably weaken a candidate’s profile, doubtlessly resulting in missed alternatives.

8. Customer support orientation

A powerful customer support orientation is paramount for achievement in restaurant administration, immediately impacting buyer loyalty, on-line critiques, and finally, income technology. Inside a restaurant supervisor’s resume, demonstrating this customer-centric strategy is essential for conveying a candidate’s capability to domesticate optimistic eating experiences, successfully handle buyer complaints, and foster a tradition of service excellence. This emphasis stems from the trade’s inherent give attention to buyer satisfaction as a key driver of success. A supervisor’s capability to prioritize buyer wants, tackle issues promptly, and guarantee a optimistic eating expertise immediately correlates with a restaurant’s repute and profitability. For instance, a supervisor who proactively addresses a buyer’s grievance, turning a adverse expertise right into a optimistic one, can generate optimistic word-of-mouth referrals and improve the institution’s on-line repute. Subsequently, showcasing such situations inside a resume reinforces a candidate’s dedication to customer support excellence.

Sensible examples additional underscore this connection. Implementing buyer suggestions mechanisms, corresponding to remark playing cards or on-line surveys, demonstrates a proactive strategy to gathering buyer insights and utilizing them to enhance service high quality. Equally, coaching workers on efficient communication and battle decision methods equips them to deal with buyer interactions with professionalism and empathy. A resume that highlights the implementation of such initiatives, together with quantifiable outcomes like improved buyer satisfaction scores or elevated optimistic on-line critiques, strengthens a candidate’s profile by offering concrete proof of their customer-centric strategy. This results-oriented presentation permits potential employers to evaluate a candidate’s sensible expertise and dedication to customer support excellence. Moreover, initiatives like personalised greetings, proactive desk checks, and immediate dealing with of complaints contribute to a optimistic eating ambiance and foster buyer loyalty, finally benefiting the restaurant’s backside line. Highlighting these practices inside a resume reinforces a candidate’s understanding of the essential hyperlink between buyer satisfaction and enterprise success.

In conclusion, a demonstrable customer support orientation is a non-negotiable asset for aspiring restaurant managers. A well-crafted resume should showcase this orientation via concrete examples of customer-centric initiatives and their quantifiable influence on buyer satisfaction and enterprise outcomes. This give attention to sensible software, supported by data-driven outcomes, strengthens the appliance and conveys a candidate’s dedication to offering distinctive buyer experiences. The absence of a transparent customer support focus inside a resume can considerably weaken a candidate’s profile, doubtlessly resulting in missed alternatives in a aggressive trade the place buyer loyalty is paramount.

Incessantly Requested Questions

This part addresses widespread inquiries relating to the efficient presentation of {qualifications} for restaurant administration roles.

Query 1: How can one quantify achievements on a resume for restaurant administration roles?

Quantifying achievements includes utilizing metrics to exhibit influence. For instance, as a substitute of stating “improved customer support,” one may write “Elevated buyer satisfaction scores by 15% via implementation of a brand new coaching program.” This supplies concrete proof of the influence of actions taken.

Query 2: What are the important thing expertise to emphasise for a restaurant supervisor place?

Important expertise embrace management, communication, problem-solving, workers administration, monetary acumen, and customer support orientation. These expertise are elementary to profitable restaurant operations and must be highlighted with particular examples demonstrating their sensible software.

Query 3: How can one showcase management expertise with out utilizing the phrase “management”?

Management may be demonstrated via examples of mentoring workers, implementing profitable coaching packages, resolving crew conflicts, or driving initiatives that improved operational effectivity or crew efficiency. Specializing in the actions taken and their optimistic outcomes successfully conveys management qualities with out explicitly utilizing the time period.

Query 4: What’s the supreme size for a restaurant supervisor resume?

Ideally, a resume must be concise and centered, sometimes one to 2 pages. Prioritize related expertise and quantifiable achievements, tailoring the content material to the particular necessities of the goal place. Keep away from pointless particulars or irrelevant info that doesn’t contribute to demonstrating suitability for the function.

Query 5: How can one tailor a resume to a particular restaurant or function?

Fastidiously evaluate the job description and establish key necessities and desired {qualifications}. Spotlight experiences and expertise that immediately align with these standards. Analysis the particular restaurant and incorporate related particulars that exhibit an understanding of their values, goal market, or operational model. This focused strategy enhances the relevance of the appliance.

Query 6: What’s the significance of key phrases in a restaurant administration resume?

Related key phrases, corresponding to “workers administration,” “stock management,” “customer support,” “monetary efficiency,” and “operational effectivity,” assist applicant monitoring methods (ATS) establish certified candidates. Incorporating these key phrases strategically, whereas sustaining a pure and readable stream, will increase the visibility of a resume to potential employers.

By addressing these widespread inquiries, this FAQ part goals to supply sensible steerage for successfully speaking {qualifications} and securing a desired restaurant administration place. A well-crafted resume, incorporating the insights offered, can considerably improve an applicant’s prospects throughout the aggressive hospitality trade.

The next part supplies further assets for additional exploration of restaurant administration careers.

Suggestions for Optimizing a Restaurant Administration Resume

This part presents sensible steerage for enhancing the effectiveness of software supplies when looking for restaurant administration roles. These actionable suggestions give attention to maximizing influence and conveying key {qualifications} successfully.

Tip 1: Prioritize Quantifiable Achievements: Deal with demonstrable outcomes reasonably than merely itemizing tasks. Quantify accomplishments at any time when potential, utilizing metrics to showcase influence. For instance, as a substitute of “Managed stock,” state “Decreased meals waste by 15% via optimized stock management practices.”

Tip 2: Tailor Content material to the Goal Function: Fastidiously evaluate the job description and customise the resume to align with particular necessities and key phrases. Spotlight experiences and expertise immediately related to the goal place, demonstrating a transparent understanding of the function’s calls for.

Tip 3: Showcase Management via Motion: Display management qualities via concrete examples of initiatives led, groups managed, and optimistic outcomes achieved. Deal with actions taken and their influence, reasonably than merely stating “robust management expertise.”

Tip 4: Emphasize Downside-Fixing Talents: Present particular situations the place challenges have been efficiently navigated and options carried out. Spotlight the optimistic outcomes of those problem-solving efforts, demonstrating adaptability and resourcefulness.

Tip 5: Spotlight Buyer Service Orientation: Showcase a dedication to buyer satisfaction via examples of initiatives carried out to enhance buyer experiences. Quantify outcomes, corresponding to elevated buyer satisfaction scores or optimistic on-line critiques, to exhibit influence.

Tip 6: Use Motion Verbs and Sturdy Language: Start bullet factors with motion verbs that convey proactive engagement and impactful contributions. Use robust, concise language to explain accomplishments and tasks, avoiding jargon or overly technical phrases.

Tip 7: Preserve a Skilled and Concise Format: Make sure the resume is visually interesting, simple to learn, and freed from grammatical errors. Use knowledgeable font, clear headings, and constant formatting all through. Maintain the size concise, ideally one to 2 pages, specializing in related info.

By implementing the following tips, candidates can considerably improve the effectiveness of their resumes, conveying key {qualifications} and rising their prospects of securing desired restaurant administration roles. A well-crafted resume serves as a robust instrument for showcasing expertise, expertise, and achievements, finally maximizing the possibilities of profession development throughout the aggressive hospitality trade.

The next part supplies a concluding overview of the important thing takeaways mentioned all through this exploration of efficient resume methods for restaurant administration professionals.

Conclusion

Efficient communication of {qualifications} is essential for securing a restaurant administration place. A complete overview of related expertise, demonstrable expertise, and quantifiable achievements inside a professionally formatted doc allows potential employers to evaluate a candidate’s suitability for such roles. This detailed exploration has highlighted the significance of showcasing management qualities, problem-solving skills, and a customer support orientation, supported by concrete examples and measurable outcomes. Key parts mentioned embrace the strategic use of motion verbs, quantifiable metrics, and a tailor-made strategy to highlighting related expertise. Moreover, the significance of addressing key expertise and tasks sought by employers has been underscored.

The aggressive panorama of the restaurant trade calls for a compelling presentation of 1’s capabilities. A well-crafted overview {of professional} expertise, emphasizing quantifiable achievements and related expertise, serves as a essential instrument for profession development inside this dynamic area. Success in securing a desired restaurant administration function hinges on successfully speaking one’s worth and potential to contribute to a company’s success. Subsequently, a strategic and considerate strategy to presenting {qualifications} inside software supplies is important for attaining profession objectives throughout the restaurant administration occupation.